Service offerings

At Nkgwete IT Solutions, we offer our clients a full suite of managed IT outsource services, segmented into support and tools, and provided by our highly trained staff complement.

Service desk

Our IT service desk assists customers to resolve incidents and manage service requests. It is a single point of contact, and it provides first- and second-line remote support using advanced tools.

Our service desk not only enables companies to provide answers to customer, client, employee or stakeholder questions, but also improves organisational workflow and processes.