Are you frustrated by slow response times and inconsistent technical support that’s hurting productivity and customer trust?
60
IT issues in South African businesses that require on-site intervention
35
Increase in resolution times with field services
50000
Cost of unplanned downtime that could have been mitigated with maintenance
Solution offering overview
We provide nationwide, SLA-driven field services and on-site support to ensure your retail stores, branches, or regional offices experience minimal downtime and maximum productivity. Whether it's reactive break/fix support, scheduled maintenance, or smart hands assistance, our certified engineers respond rapidly and professionally
Key Differentiators
Nationwide Footprint
- Technicians in all major metros and regional hubs
Certified Field Engineers
- A+ and N+ certified, with emotional intelligence training
24/7 Availability
- Standby support with defined escalation procedures
Retail & Public Sector Expertise
- Deep experience with in-store tech and compliance-driven environments
Proactive Scheduling
- Maintenance and audits before issues impact operations