Remote monitoring and management (RMM) allows for supervision and control over IT systems by our support technicians, to administer patches, install updates and software, and much more – all on a single, centralised dashboard.

Here are some of the things our RMM software does:

• Gathers data about a client’s software, hardware or network

• Monitors multiple client endpoints concurrently

• Sends collected information to the managed service provider

• Creates alerts and tickets when issues arise

• Automates back-up

• Automates and schedules routine maintenance tasks

• Secures systems