Position: Field Service Engineer
Minimum Qualification Required:
National Diploma and/or CompTIA A+ and
Comptia N+
Key Perfomance Area:
Incident Management
Hardware Support
Software support
IMACD Management
1st Line network support.
Customer relationship management
Critical Competencies:
Technical skills (software and hardware)
Customer relations/focus
Enterprise tools/systems
Administrative skills
Planning and organizing
Communication
Reporting skills
Minimum Experince Required:
2 years in Field Support mainly hardware and
software support.
Additional Requirements:
Drivers License
Own transport essential - must be willing to
travel
Willing to work flexible hours as well as
perform standby duties
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